My products are all made to order unless stated otherwise, I will sometimes have read made items that are available for immediate dispatch. Due to the items being made to order please be aware of the following timescales:
Normal Dispatch: 7 to 10 working days
During Busy Times*: 10 to 14 working days
*End of month (Payday), leading up to Christmas etc
UK Delivery Charges
I use either Royal Mail 2nd Class (48hr) for small or low value items and Hermes/Other Courier for larger orders, which includes the majority of cage liners. Royal Mail items are not tracked but all Hermes/Courier orders are fully tracked and insured and based on weight.
|£20 and Under||£1.50|
|£20 to £29.99||£2.50|
|Over £30*||FREE DELIVERY*|
*Free UK Shipping
I am pleased to offer FREE DELIVERY on all orders over £30. Please be aware of multi-liner discounts as free postage is worked out on final order cost
All international deliveries will incur a charge dependent on location and weight of package. Please get in touch for an accurate. quote
We ship orders via Royal Mail International Tracked or Courier service depending on location. Please allow 14 days for delivery before contacting us.
If you are not happy with your item please contact me and then return it within 14 days. All items must be returned postage paid and in saleable condition. Refund of purchase price will be refunded by the same method as the payment was made. Postage and packaging will not be refunded.
If your item is faulty or we have sent you something different to what you ordered then please contact me first and the return it to me within 14 days and I will give you a full refund or replacement, including postage and packaging.