Delivery Info


My products are all made to order unless stated otherwise, I will sometimes have ready made items that are available for immediate dispatch. Due to the items being all hand made to order in the UK, please be aware of the following timescales:

Please note, these are working days and not calendar days.

Normal Dispatch Time: 7 to 10 working days

Extended Times*: 10 to 14 working days

*After typical Payday (end/start of month), around Christmas etc

UK Delivery Charges

I use Royal Mail 48hr Tracked service for most of my orders. Occasionally a courier service is required for higher value items (over £100), though I will sometimes split orders down for ease of posting.

 Price Postage Cost
£20 and Under £1.50
£20 to £29.99 £2.50
Over £30* FREE DELIVERY*

*Free UK Shipping

I am pleased to offer FREE DELIVERY on all orders over £30. Please be aware of multi-liner discounts as free postage is worked out on final order cost.

International Delivery

All international deliveries will incur a charge dependent on location and weight of package. Please get in touch for an accurate. quote  

We ship orders via Royal Mail International Tracked or Courier service depending on location. Please allow 14 days for delivery before contacting us.

Returns

If you are not happy with your item please contact me and then return it within 14 days. All items must be returned postage paid and in saleable condition. Refund of purchase price will be refunded by the same method as the payment was made. Postage and packaging will not be refunded.

If your item is faulty or we have sent you something different to what you ordered then please contact me first and the return it to me within 14 days and I will give you a full refund or replacement, including postage and packaging.


★ Product Reviews ★

Let customers speak for us

46 reviews
96%
(44)
2%
(1)
0%
(0)
0%
(0)
2%
(1)
Liners

Lovely liners, super soft and so easy to wash and dry quickly too. So much easier to use than wood shavings and much prettier too. Most importantly the piggjes approve ❤ Would definitely recommend 👍

Very well made

My guineas absolutely love their snuggle sacks, the quality is great and they are reasonably priced. Will be ordering more.

Quality at it best

My wife and I have 4 little lady piggies.
Still very young but they love these double snuggle sacks, we almost lose them lol.
Fabric looks and feels quality made you won’t be disappointed same goes with all the other products on this store.
We and the grandchildren love the look of our new c&c cage due to Elaine personal touch she gives to every single piece. The fleece and the Zorb work well together.
Wash up like new every time stick to the washing instructions you can’t go wrong.
Glad we came across this product 😃

Ramp Tunnel

My piggies didn’t like using their ramp but since using the tunnel they love running up and down it and making use of all their hutch. They’ve even taken to sleeping in it. I would definitely recommend it.

Hi Rachel
Many thanks for taking the time to leave a review for me. It is appreciated. Seems like your piggies definitely like the ramp tunnel if they are sleeping in it as well LOL Great to hear it is letting them enjoy the whole of their home now. This is the reason I designed them as I know piggies don't like open ramps.
Take care and thanks again,
Kind regards
Elaine

J
Pee Pads
J.Y.
Replacement Pee Pads are great!

Replacement pee pads are great!
Thank you for sending the replacement for my faulty pee-pads- the new ones are perfect! The cage looks lovely with the new liners and accessories I have bought from you and I am very pleased with them all!!

Hi Jo
Many thanks for getting in touch and leaving another review after the issues with the previous Pee Pads. I am sorry that faulty ones were sent but as you can see I am more than happy to always rectify any issues that arise as quickly as I can.
I am so happy that you are 'very pleased' with the Pee Pads and other items you purchased. Thanks again for leaving a 5 Star Review now the issue has been resolved.
All the best and you know where I am if you need any more.
Kind regards
Elaine