Replacement pee pads are great!
Thank you for sending the replacement for my faulty pee-pads- the new ones are perfect! The cage looks lovely with the new liners and accessories I have bought from you and I am very pleased with them all!!
Many thanks for getting in touch and leaving another review after the issues with the previous Pee Pads. I am sorry that faulty ones were sent but as you can see I am more than happy to always rectify any issues that arise as quickly as I can.
I am so happy that you are 'very pleased' with the Pee Pads and other items you purchased. Thanks again for leaving a 5 Star Review now the issue has been resolved.
All the best and you know where I am if you need any more.
Disappointed with the quality- the core was not properly attached so rolled up inside the pads when I washed them. I emailed the seller about the problem but they have failed to reply.
Thank you for taking the time to leave a review though I am very sorry to hear that you had an issue with the Pee Pads. Clearly this not what I want to hear. I have now replied to your Email. I hadn't replied previously as I have been 'on holiday' over the Easter break, as indicated on the website, and so have only just read it today, Saturday 17th April. I have let you know within my reply that I will happily send a replacement out on Monday. I want all my customers happy with every purchase so if an issue arises I will always do what I can to help and rectify the problem. I hope that you will be happy with the replacement.